FAQs

🐾 General Information about CHIPSI Products

What Makes CHIPSI Litter So Special?

CHIPSI offers a wide selection of bedding products for various small animals and housing arrangements. Depending on the variety, the material, grain size, absorbency, scent, and other characteristics vary. This allows you to choose the bedding that best suits your pet and its home.

Which CHIPSI Litter Is Suitable for My Pet?

That depends on the type of animal, its living conditions, and its individual needs. For example, consider the grain size, softness, absorbency, dust levels, and scent. The information on the packaging, the product pages, and our pet page will help you make your selection.

What Is the Difference Between Litter, Under-Litter, and Top-Litter?

Base bedding forms the main layer in the enclosure. Under-bedding goes underneath and absorbs moisture. Top-layer bedding complements the top layer, for example by providing a softer texture or a scent. The best combination depends on your pet and the products you use.

🌱 Materials and Origin

What Are CHIPSI Products Made Of?

Depending on the variety, CHIPSI uses different plant-based raw materials such as wood, hemp, corn, or cellulose. You can find the exact ingredients on the respective product page and on the packaging.

Are CHIPSI products biodegradable?

For products labeled as biodegradable, you’ll find the corresponding note directly in the product description or on the packaging. Important: Biodegradable does not automatically mean that used litter can be disposed of in the organic waste bin or on the compost pile. Local regulations always apply when disposing of the product.

Where Does the Wood for CHIPSI Litter Come From?

For our wood-based products, you’ll find details about the origin and any certifications directly on the product page. This way, you can see at a glance what information applies to the bedding you’ve selected.

🧼 Hygiene and Use

How Often Should I Change the Litter?

It’s best to remove damp and heavily soiled areas daily. When a complete change is necessary depends on the animal species, the size of the enclosure, the number of animals, and the type of bedding used. Also, follow the instructions on the packaging.

How High Should the Litter Layer Be?

The appropriate depth depends on the animal species and the housing system. Animals that like to dig or create tunnels usually need a significantly deeper layer. Therefore, follow the species-specific housing recommendations and the product instructions.

Can I Combine Different CHIPSI Litter Types?

Yes, different types can be combined if they are suitable for your pet. For example, you can use an absorbent base layer along with a softer top layer. Always follow the usage instructions for each product.

♻️ Disposal

How do I properly dispose of used litter?

The permitted disposal methods may vary depending on where you live. Therefore, check with your local waste management provider. Unless another disposal method is specifically permitted in your area, used bedding should be disposed of with general waste. It may be placed in the organic waste bin or compost only if local regulations and the product’s instructions allow it. Bedding does not belong in the toilet.

Are air fresheners like “Citrus” or “Green Apple” also natural?

Our scented varieties contain added fragrances. You can find the specific details for each variety in the product description and on the packaging. If your pet is sensitive to smells, an unscented variety might be a better choice.

❤️ Animal Welfare and Compatibility

Which CHIPSI Products Are Suitable for Sensitive Animals?

For animals that are sensitive to odors or have sensitive airways, unscented varieties labeled as low-dust may be a good choice. Make sure the product is recommended for the specific animal species. If your pet has any health issues, you should consult a veterinarian.

Why is the right bedding so important for my pet?

Appropriate bedding absorbs moisture and helps keep the enclosure dry. Depending on the species, it also provides opportunities for scratching, digging, or nest-building. It is important to choose the right type of bedding, ensure a sufficient layer depth, and clean it regularly.

📦 Use and Storage

How Do I Best Store CHIPSI Products?

Store the bedding in a dry, cool place in a tightly sealed container – preferably in the original bag or in a clean storage container. Avoid moisture and direct sunlight. Do not use bedding that has become damp or shows visible signs of deterioration.

Can I also use CHIPSI bedding in an outdoor pen or barn?

Whether a variety is suitable depends on the product, the animal species, and the housing conditions. Check the product’s stated suitability and ensure that the surface is dry and the location is protected from rain.

How Do I Prevent My Animal From Spreading the Litter Throughout the Room?

Coarser or heavier bedding that is suitable for your pet is often less likely to be carried out of the enclosure. High enclosure sides, digging boxes, or appropriate mats placed in front of the enclosure can also help keep the area clean.

🛒 Products and Variants

How do the different CHIPSI varieties differ?

The varieties differ in terms of raw materials, grain size, texture, absorbency, and scent, among other things. You’ll find the specific characteristics and recommendations for suitable pet types on the product pages and packaging. This makes it easier for you to choose the right option.

Is there also litter for young animals or very small animals?

Not every type of bedding is suitable for every species or age group. For young animals and small species, pay special attention to whether the product is explicitly labeled as suitable, the texture of the bedding, and the usage instructions. If you’re unsure, seek advice from an expert or a veterinarian.

🌍 Origin and Quality

Where Is CHIPSI Manufactured?

CHIPSI is a brand of the family-owned company J. Rettenmaier und Söhne, based in Rosenberg. The company has been in business since 1878. Information about where a specific product is manufactured can be found in the respective product and packaging information.

What Does “Technically Dried” Mean for Some CHIPSI Products?

“Technically dried” means that moisture is removed from the processed material in a controlled manner in a drying facility. This helps ensure the bedding’s storage stability and flowability. Nevertheless, you should always store the product in a dry place and keep it tightly sealed.

What does “PEFC-certified” mean when it comes to wood shavings?

PEFC is a certification system for forest management and controlled supply chains. A corresponding label on a product indicates that the applicable requirements have been met to the extent specified. You can determine which certification applies to a CHIPSI variety—and whether any certification applies at all—by checking the information provided for each product.

How are CHIPSI products packaged?

For production-related reasons, most CHIPSI products are packaged in plastic wrap. A small portion of our product line is available in paper bags.

For nearly all products packaged in plastic film, we now use polyethylene (PE) film containing 30% recycled material. Recycled material is plastic that has been recycled. A few products have not yet been converted; we are continuing to work on this transition.

❓ Problem Cases and Other Questions

My Animal Eats Litter – Is That Dangerous?

That depends on the type of animal, the type of bedding used, and the amount ingested. Keep a close eye on your pet and prevent it from eating any more bedding. If ingestion occurs repeatedly, if your pet exhibits unusual behavior, or if it shows signs of discomfort, you should seek veterinary advice. It’s best to have the product packaging on hand when you do so.

My Animal Avoids the Litter – What Can I Do?

Some animals are sensitive to certain smells, textures, or dust. First, check whether the bedding is suitable for your pet. A gradual transition to an unscented variety or one with a different texture may help. If the behavior persists, you should consult a veterinarian to determine the possible causes.

Is There a Best-Before Date for CHIPSI Litter?

Check the information on the packaging. If a best-by date is printed on the package, it applies provided the product is stored properly. Even products without a specified date should be stored in a dry place and should not be used if they have become damp, have an unusual odor, or show visible changes.

Is CHIPSI also suitable for specific types of animals?

That depends on the animal species, living conditions, and the specific product. Use the stated product suitability and your pet’s needs as a guide. If you’re unsure, our customer service team, your local pet store, or a veterinary clinic can help you.

Are there sample sizes or small packages?

Some CHIPSI varieties are available in different package sizes. You can find the currently available sizes on the product pages, at specialty stores, and from online retailers.

Where Can I Buy CHIPSI?

You can find CHIPSI products at specialty stores, from many online retailers, and sometimes at stores with a pet section. You can also find a selection using our store locator.

Is There Any Advice If I Am Unsure?

Of course. Check out our pets page or get in touch with us via email or the contact form. We’d be happy to help you find the right bedding for your pet.